Definition: 'Return' is defined as the action of giving back the item purchased by the Buyer to the Seller on the Nivriti website. Following situations may arise:
1. Item was defective
2. Item was damaged during the Shipping
3. Products was / were missing
4. Wrong item was sent .
Definition: Replacement is the action or process of replacing something in place of another. A Buyer can request for replacement whenever he is not happy withthe item, reason being Damaged in shipping, Defective item, Item(s) missing, wrong item shipped and the like.
In case of the above, the software will be replaced. In no case the product will be taken back. The software once installed and took the activation code, the company never refund the money.